As a customer you are very important and as such you can be assured of a professional and friendly service at all times. Buying a piece of designer jewellery is an important decision and assistance will be available to help you at each stage of the process. When you decide that you would like to place an order for some jewellery or to discuss your requirements :- you can place your order by sending an email to Susannah at sales@susannahaynsley.co.uk you can call Susannah directly to discuss your requirements on +44 (0) 191 4191494 you can fax your order on +44 (0) 191 4191494 or you can post you order to : Studio Ten, Washington Arts Centre, Biddick Lane, Washington, Tyne and Wear. NE38 8AB. Each item of Susannah Aynsley's jewellery is made from high quality silver and gold and hallmarked at the Sheffield Assay office to the British Hallmarking Standard. Every piece comes carefully packed in it's own presentation box. This jewellery is not produced en masse - each item is designed and made individually to order. All designs are protected by Copyright.

First orders and overseas orders are invoiced pro-forma. Further orders are 30 days unless otherwise stated. There will be a delivery period of 4 to 8 weeks unless otherwise stated. Ownership of goods is retained until full payment is received. There are three delivery options :- Royal Mail insured delivery at a cost of £6 plus VAT Royal Mail First Class Recorded Delivery at a cost of £3 plus VAT (NOTE that this is not insured and will be at the customers own risk).

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